The quality of our brand is comparable to all the top name brands. We are very selective with the products we put our name on and we set very high standards for our fabricators. In addition, the guarantee and warranty we provide exceeds those offered by most name brands.

We do not charge for shipping.

Yes we do ,but only the GST.

It's easy. Just follow our simple measuring guide CLICK HERE.

This refers to the way in which the treatment will be hung, either inside or outside the window opening. Inside mounts are mounted inside the window opening that is recessed from the wall. Outside mounts hang outside the window opening either on the wood frame or above and beyond the wood frame. Inside mount is the most common way to hang blinds today and provides a nice, clean look. Outside mounts are great for doors or windows with a very shallow windowsill depth. An outside mount can also be used to make a window appear larger or to hide an unattractive window.

Sorry, we don't. But we do try our best to make all of the information for our products available through our design consultant.

Yes. The minimum window sill depth for an inside mount varies depending on the product. We list the depth required under the specifications for each product.

You have up to 24 hours after the order is placed to make changes to the order. After that time the order normally begins production and changes will most likely not be possible. Changes after this 24 hour period if possible will incur an additional fee. Please review your Order Confirmation Email immediately after your place your order to check for errors.

After your order is submitted it is reviewed by our customer service department then sent into production. Custom products usually ship within 5 to 8 business days. If there is a product backorder that will delay your order we will let you know ASAP. Transit times vary depending on your location. However, once production is complete and your order ships you can anticipate delivery within 1-6 business days (shipping times).

Color Coordinated means similar colors but not necessarily the same exact color. An exact match in color is not always possible for the components of the blind/shade. The color that best coordinates with the product's slat/fabric color will be chosen for use on the components. All components will not necessarily be of the same exact coordinated color.

For example, you may order a Golden Oak colored product but the head rail does not come available in that color, so for this product the factory will have a coordinated color that they use which may be more of a cocoa color. The same is true for the other components of the product, such as the ladder strings, lift cords, tilter cord or tilter wand, bottom rail, and tassels. Not all options are color coordinated, so make sure you are aware of the color of each option you order.

Yes. On all customer made orders we require a 50% deposit and balance upon completion.

Yes, you will receive an immediate order confirmation at point of sale.

Absolutely not. All information you provide to us will be kept confidential and be used solely by us to fulfill your order. We may need to share your information with other companies during this process, such as providing FedEx or UPS with your name and address. We do not sell or lease any information from our customer database.

Yes.

You can contact us by email, phone, Check out our CONTACT US page.

All warranty information is displayed on each product page of our website.

Not a problem! We're here to help. Just CONTACT US and we will have you smiling again in no time. :-)

We are here to help, please CONTACT US